At Oyster and Moon we strive to provide you with the highest quality products/services. We value the trust that you place in us and are committed to maintaining that trust. In providing some of our services we may need to collect personal information about you, but are strongly committed to protecting your privacy and ensuring the security of all personal information we hold.
What personal information we collect
If you engage our professional services, we may collect and store your personal information), including your name, addresses, date of birth, telephone number, financial and other commercial details. Personal information may be provided to us by you directly or by a third party. We will collect this information through on-line forms, questionnaires, our payment portals and email and personal communications. We will use this information to provide you with our products or services. We may also use your contact information for related purposes, such as providing you with relevant updates, information about our other services, or for the purpose of managing our business.
When we will disclose your information
Oyster and Moon is bound by strict professional obligations of confidentiality in relation to our clients personal and business information and we take those obligations very seriously. Your personal and confidential information will only be disclosed:
if you authorise us to make a disclosureit is disclosed for the purpose for which we collected it (eg to deliver the services we provide, which may include reporting to a third party of which you have been made aware)the disclosure is required or permitted by law.
Your information may be accessed by principals, consultants, employees and suppliers of Oyster and Moon . From time to time, we may engage contractors (eg IT consultants) or professional advisers (eg accountants) to assist with some aspects of our organisation's operations and these contractors may be able to access your information. However, all contractors are subject to strict confidentiality conditions.
How your information is stored
We store your information in computer databases, paper files and other electronic records. Oyster and Moon and our IT (service provider take all reasonable steps to protect your personal information from loss, misuse, unauthorised access and disclosure. However, electronic communications are never 100% secure and when you share your information with us it is at your own risk. Your personal information will not be sold to anyone. When your personal information is no longer required to be kept, we will either destroy it or de-identify it.
Questions or concerns?
If you have any questions or concerns about our management of personal information, you want to know what personal information we hold about you (there may be a fee associated with such access) or you want to correct, update or delete any personal information please contact us. If you wish to opt out of receiving any further communications from us you can do so at any time.